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General Terms and Conditions:
The terms and conditions ("Terms") set forth below apply to your use www.tangodiva.com. By using this site, you agree to these Terms. If you do not agree to be bound by these Terms, please discontinue your use of this web site. These Terms are entered into by and between you and www.tangodiva.com, a California company. In consideration of your use of and access to www.tangodiva.com, and the promises and obligations herein, and intending to be legally bound, you and www.tangodiva.com hereby agree as follows: * You are eighteen (18) years of age. * You agree to comply with all applicable laws, statutes, ordinances and regulations regarding your use of www.tangodiva.com and your purchase of items on www.tangodiva.com. * Your access to and use of www.tangodiva.com is subject to these Terms, any modifications issued by www.tangodiva.com to these Terms, and all applicable laws and regulations. Content: The text, images, photographs, graphics, logos, illustrations, descriptions, data, and other material provided on www.tangodiva.com, as well as the selection, assembly and arrangement thereof, are referred to collectively as the "Content." The Content may contain errors, omissions, or typographical errors or may be out of date. Tangodiva.com may change, delete, or update any Content at any time and without prior notice. The Content is provided for informational purposes only and is not binding on www.tangodiva.com in any way except to the extent it is specifically indicated to be so. Unless otherwise noted, all Content is protected by copyrights, trademarks, service marks, and other proprietary rights that are owned by www.tangodiva.com or by third parties that have licensed their use to www.tangodiva.com. You may view and use the Content only for your personal information and for shopping and ordering on www.tangodiva.com, and for no other purpose, and you shall retain intact all copyright and other proprietary notices. Except as provided in the foregoing, www.tangodiva.com does not grant to you or any person any right to use, reproduce, copy, modify, transmit, display, publish, sell, license, create derivative works, publicly perform, or distribute by any means, method, or process whatsoever, now known or hereafter developed, any of the Content on or transmitted through www.tangodiva.com, including without limitation by transferring, downloading or otherwise copying any Content onto any disk drive or other storage medium. Any use of the Content, except as specifically permitted in these Terms or as otherwise expressly permitted in the Content or in a writing signed by www.tangodiva.com, is strictly prohibited. Forms of payment: At this time, we accept Mastercard, Visa, American Express and Discover credit cards and check guarantee cards or debit cards with the Visa or MasterCard logo. We are looking into accepting other payment options such as PayPal, checks and money orders, and hope to be adding these options to the site. If a change is made to this, an announcement will be made on the website. Security: We use the latest technology and the most secure credit card processing on the planet. Tangodiva.com is 100% secure and your information is absolutely safe with us! All transmitted information is encrypted and transferred in a completely secure environment. Your credit card number is never printed on your invoice or other documents. We are aware that many people are worried about credit card safety on the Internet and we do everything possible to protect you and to keep your information absolutely safe. Complete Privacy: Your privacy is of utmost importance to us. Tangodiva.com does not sell or rent your personal information to any third parties. From time to time we may send out select emails to certain past customers with exclusive offers (not available to the general public). You can request not to receive these updates at any time by emailing us at customerservice@tangodiva.com. Return Policy: If you are unhappy with any products you receive from us, you may return them undamaged, within 30 days of the day we shipped them, and we will refund your purchase price, minus the shipping charges and a restocking fee of 20% of the price of the item(s) returned. You will receive a full refund including shipping costs if the return is a result of our error. To qualify for the refund, however, the product(s) must arrive at our warehouse within 30 days of the original shipment and in the same condition we shipped it--i.e. resellable as new, undamaged merchandise. Please repack the products carefully to avoid damage in transit. Products that cannot be opened will not be accepted for return. For our customers' protection, we destroy all credit card information after 30 days and therefore cannot credit your account if the products are received after 30 days. If you believe there will be a problem with the product reaching us within the 30 day period be sure to contact our customer service department to make special arrangements. For our customers' protection, we maintain a very high level of meticulous quality control on products shipped out of the Tango Diva warehouse. Once in a great while a customer will inform us that they open a package and there has been some damage in shipment. In the event you receive a package that is damaged, please contact us immediately. If we make a mistake, i.e., it is the result of our error, we will, of course, refund to you the shipping costs. If you are planning on returning an item(s) please contact returns@tangodiva.com or call 650-712-9276 to request a return authorization number. Problems, Questions, Suggestions? If you have any questions regarding our policies or an order, please e-mail us at customerservice@tangodiva.com or call 650-712-9276. Customer Service personnel are available from 8:30am to 5:00pm PST Monday through Friday. |
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